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Acceptable Use Policy

This document's contents were last modified October 30, 2007.

Coax Internet Media ("Coaxim") is the premium Internet and email service and support provider for multiple Internet and Television service distributors. Our distribution partners include:

INTRODUCTION
Coaxim and its distribution ("BDR Broadband, Broadband Media, Digital Services LLC, Village Media, et al ") provide a variety of Internet services (the "Services") to their residential customers (the 'Subscribers"). The Services use resources that are shared with many other users throughout the Internet. Each Subscriber benefits by being able to share resources and communicate with other users through the Services. However, as with any community, the benefits and privileges of the Services must be balanced with duties and responsibilities so that all users can have a productive experience. This Acceptable Use Policy (the "Policy") is designed to help protect Coaxim, Subscribers, and the Internet community in general from irresponsible or, in some cases, illegal activities.

By using the Services, Subscribers consent to be bound by the terms of this Policy, which may be updated at any time, effective upon posting at http://www.coaxim.com. This Policy should be read in conjunction with our Terms of Service, Privacy Policy and all other posted policies. Each Subscriber and those who access some of the Services through a Subscriber's account, but do not have accounts ("Visitors"), are responsible for ensuring that the use of all Services complies with this Policy.

Any violation of this Policy, or any policy posted at http://www.coaxim.com, or use of the Service for any other illegal activity is subject to immediate termination of service without notice. Any subscriber who does not agree to be bound by these terms should immediately terminate use of the services and notify the customer service department of their distributor:

  • Community Broadband customers please call 1-541-504-6600
  • Village Media customers please call 1-888-568-5919

VIOLATIONS OF COAXIM'S ACCEPTABLE USE POLICY
The following is a non-exclusive list of actions prohibited by Coaxim, and discussed in further detail following this Section:

  • Using the Services for any activity that violates any local, state, federal or International law, order or regulation.
  • Using the Services to make available, to the general public, any material (by email, publishing, uploading, posting or otherwise) which is inappropriate, profane, obscene, indecent, pornographic, libelous, harassing, constitutes a threat or encourages bodily harm or destruction of property, or otherwise unlawful.
  • Using the Services to make fraudulent offers to buy or sell products, items, or services or to advance any type of financial/soliciting scams including, but not limited to: "pyramid schemes," "Ponzi schemes," "mail bombing," and "chain letters."
  • Using the Services to transmit, distribute, store or access any material (by email, publishing, uploading, posting or otherwise) that infringes copyright, trademark, patent, trade secret or other proprietary rights of any third party. You assume all risks regarding the determination of whether material is in the public domain.
  • Any fraudulent activities including impersonating any person or entity or forging anyone else's digital or manual signature.
  • Disrupting or interfering with the Services in any way, including through the uploading of files which contain viruses, worms, "Trojan horses," or other software or programs that may be damaging to the Services or another user's computer.
  • Using the Services to transmit, or to facilitate the transmission of any unsolicited commercial email or unsolicited bulk email.
  • Using the Services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Coaxim's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.
  • Using the Services to collect, or attempt to collect, personal information about third parties without their knowledge or consent.
  • Reselling the Services without Coaxim's authorization.
  • Using the Services for any activity that adversely affects the ability of other people or systems to use the Services or the Internet.
  • Using the Services for high volume or commercial use. The Services are intended for periodic, active use of email, newsgroups, file transfers, Internet chat, games, and browsing the World Wide Web. Subscribers may stay connected so long as they are actively using that connection for the above purposes, and Coaxim maintains the right to terminate any Subscriber's connection or email account(s) following any extended period of inactivity as determined by Coaxim.
  • Using the Services for excessive posting or cross-posting of the same or substantially similar messages, or binary files to newsgroups not specifically named for that purpose, or flooding or disruption of Usenet newsgroups. Using the Services to perform chat "flooding", using the Services to connect to chat servers or channels from which they have been previously banned, or forging, altering, or obscuring your identity while participating in chat sessions.
  • Use of your Coaxim email service, web space, or any other Community Broadband product or service in violation of any terms of this Policy.

SECURITY
The Services may not be used to breach the security of another user or to attempt to gain access to any other person's computer, software or data, without the knowledge and consent of such person. The Services also may not be used in any attempt to circumvent the user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security, such as password guessing programs, cracking tools, packet sniffers or network probing tools, is similarly prohibited.

You may not attempt to disrupt the Services. The Services also may not be used to interfere with computer networking or telecommunications services to any user, host or network, including, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges and attempts to "crash" a host. The transmission or dissemination of any information or software that contains a virus or other harmful feature also is prohibited. You are solely responsible for the security of any device you choose to connect to the Services, including any data stored on that device.

INAPPROPRIATE CONTENT
There may be content on the Internet or otherwise available through the Services which may be offensive to some individuals, or which may not be in compliance with all local laws, regulations and other rules. For example, it is possible to obtain access to content that is pornographic or offensive, particularly for children. Coaxim cannot assume any responsibility for the content contained on the Internet or otherwise available through the Services. You must assume the risk of accessing content through the Services, and Coaxim shall not have any liability for any claims, losses, actions, damages, suits, or proceedings arising out of or otherwise relating to access to such content. You are solely responsible for any information that you publish on the web or other Internet services. You must ensure that the content is only made available to appropriate recipients. Coaxim has no obligation to monitor transmissions made on the Services. Coaxim reserves the right to monitor any Subscriber's transmissions. Coaxim may remove, or refuse to post, any information or materials, in whole or in part, that Coaxim, in its sole discretion, deems to be offensive, indecent, or otherwise inappropriate regardless of whether such material or its dissemination is unlawful. By using the Services to reproduce, publish, display, transmit and distribute content, a Subscriber is warranting that the content complies with this Policy, and authorizing Coaxim to reproduce, publish, display, transmit and distribute such content as necessary for Coaxim to deliver the content in a timely manner.

ELECTRONIC MAIL (EMAIL)
The Services may not be used to send unsolicited bulk or commercial messages. This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signature and political or religious messages. You may not reference Coaxim (e.g. by including "Organization: Coaxim" in the header or by listing an IP address that belongs to Coaxim) in any unsolicited email even if that email is not sent through the Services. "Mail bombing" is prohibited. That is, you may not send numerous copies of the same or substantially similar messages, nor may you send very large messages or files to a recipient with the intent to disrupt a server or account. Coaxim is not responsible for the forwarding of email sent to any account that has been suspended or terminated. Such email will be returned to sender, ignored, deleted or stored temporarily at Coaxim's sole discretion.

NEWSGROUPS
Messages posted to newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements, solicitations, or other commercial messages should be posted only in those newsgroups whose charters or FAQs explicitly permit them. You are responsible for determining the policies of a given newsgroup before posting to it. Posting or cross-posting the same or substantially similar messages to more than eight newsgroups is prohibited. Binary files may not be posted to newsgroups not specifically named for that purpose. Subscribers posting binary files to groups with policies concerning the permissible daily volume of posted files are required to observe those limitations. A Subscriber may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text. Messages may not be canceled, except by the author or by official newsgroup moderators performing their duties. The Usenet news service included with the Services is provided for interactive use by the Subscriber, using a commonly available NNTP client such as Netscape Communicator. Coaxim reserves the right to discontinue access to any Usenet newsgroup at any time for any reason.

INTERNET RELAY CHAT
The Services may be used to participate in "chat" discussions. These discussions may be hosted by Coaxim servers, by third party servers, or may not involve any servers at all. In all cases, Coaxim does not normally monitor the contents of the discussions and is not liable for the contents of any communications made via Internet chat. The Services may not be used to perform chat "flooding". Flooding is defined as deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text. Any computer or other device connected through the Services may not maintain more than two simultaneous chat connections. This includes the use of automated programs, such as "bots" or "clones" Automated programs may not be used when the account holder is not physically present at the device. A Subscriber may not use the Services to connect to chat servers or channels from which they been previously banned or indicated non-receipt. Forging, altering, or obscuring your identify (other than using a nickname from which Coaxim could, if necessary, determine your real name) while participating in chat sessions is forbidden.

PERSONAL WEB SPACE
As part of the Services, Coaxim may provide storage space and access for web pages through its personal web space service. You are solely responsible for any information that you publish on your personal web space. Coaxim will not routinely monitor the contents of your personal web space. You must ensure that the content published on your personal web space is only made available to appropriate recipients. Coaxim reserves the right to monitor your personal web space and remove or refuse to post any content, in whole or in part, that it determines to be inappropriate. Coaxim also reserves the right to remove your personal web space and terminate your personal web space service if Coaxim determines that you have violated the terms of the Policy, bandwidth, data storage and other limitations. You must comply with the current bandwidth, data storage and other limitations on the Services. Subscribers must ensure that their activity does not properly restrict, inhibit, or degrade any other Subscriber's use of the Services, nor represent (in the sole judgment of Coaxim) an unusually large burden on the network itself. In addition, Subscribers must ensure that their activity does not improperly restrict, inhibit, disrupt, degrade or impede Coaxim's ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services. Subscribers may not resell, share, or otherwise distribute the Services or any portion thereof to any third party without the written consent of Coaxim. For example, you cannot provide Internet access to others through a dial-up connection, host shell accounts over the Internet, provide email or news service, or send a news feed. Coaxim residential service is a consumer product designed for your personal use of the Internet.

SUSPENSION OR TERMINATION
Coaxim takes no responsibility for any material created or accessible through the Services. Coaxim is not obligated to monitor or exercise editorial control over such material for violation of this Policy, but reserves the right to do so. In the event that Coaxim becomes aware that any such material may violate this Policy or expose Coaxim to civil or criminal liability, Coaxim reserves the right to block access to such material and suspend or terminate any Subscriber creating, storing or disseminating such material. Coaxim further reserves the right to cooperate with legal authorities and third parties in the investigation of alleged wrongdoing, including disclosing the identity of the subscriber that Coaxim deems responsible for the wrongdoing. Any Subscriber that Coaxim determines to have violated any element of this Policy may be subject to a suspension or termination of service, and if Coaxim deems it necessary, immediate suspension or termination of such Subscriber's service without notice. Coaxim may take such further action as it determines to be appropriate under the circumstances to eliminate or preclude repeat violations. Coaxim shall not be liable for any damages of any nature suffered by any Subscriber, user, or any third party resulting in whole or in part from Coaxim's exercise of its rights under this Policy. The above-described actions are not Coaxim's exclusive remedies and Coaxim may take any other legal or technical action it deems appropriate. The failure of Coaxim to enforce the Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time. You agree that, if any portion of the Policy is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. The Policy shall be exclusively governed by, and construed in accordance with, the laws of the State of Washington. In the event of a conflict between any subscriber agreement and the Policy, the terms of the Policy will govern.

Questions regarding the Policy and complaints of violations of the Policy by Subscribers can be directed to Coaxim or the customer service department of the Subscriber's distributor as listed at the top of this page.